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  • (315) 757-3735

Lenox Hill Mind Care

Our team is dedicated to clinical excellence and compassionate care, specializing in innovative therapies like Transcranial Magnetic Stimulation (TMS) and Ketamine Therapy, specifically for those with Treatment-Resistant Mental Health Conditions. Offices: NYC, New York | Westchester

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    • Medication Management In New York
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    • Ketamine Therapy
    • Psychotherapy
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    • New York City
    • Scarsdale

COVID-19 Safety Protocols

Persistent

Safety Protocols

Patient Screening
Care Giver Monitor
Disinfect and Clean Clinic
Wearing Mask and Gloves

Screening and Monitoring

 

Fever > 100°F

 

Cough

 

Shortness of Breath

Measure temperature and assess symptoms prior to visit:

  • Complete screening form and email clinic prior to visit
  • Infrared Thermometer used on patient entry to clinic
  • Any determination of symptoms may terminate visit

Symptomatic Patients

EMERGENCY Warning Signs

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Bluish lips or face

If you are Symptomatic

  • Please return your screening form prior to your visit
    • Admin team will share your screening responses with physician for determination if able to provide care at in person at clinic
    • Might require a brief phone consultation prior to appointment
  • If determined not safe for in person care at clinic, please contact your PCP for evaluation and possible COVID 19 testing
    • Our clinic will schedule a tele psych appointment within in 48 hours to ensure coordination of care and adequate supply of medications for anticipated quarantine

Disinfect and Clean Clinic

Hand Hygiene (>20 seconds)

  • Before and after each patient exposure
  • Before and after cleaning of surfaces
  • Before and after donning of mask and PPE

Cleaning of Surfaces and Devices

  • Clean TMS device and Ketamine chair after every patient
  • Clean table, door knob, pens and other surfaces after every patient
  • Clean community areas (bathroom and waiting room) 4x per day

Other Safety Efforts at Our Clinic

  • Replaced lobby’s water cooler station with hand sanitizer station
  • Reduced touching of required documents
    • Calling/emailing to confirm appointment and authorize payment
    • Sending/scanning required forms prior to appointment
  • Expanded appointment blocks to incorporate time for cleaning
  • Staggered patient appointments to reduce waiting room occupancy
    • No more than 2 patients in waiting room (ex. 1:15pm start versus 1pm

Lenox Hill Mind Care = LOW Risk Environment


High:
Prolonged close unprotected exposure to an aerosolizing patient

Medium:
Prolonged close protected exposure to an aerosolizing patient

Low:
Brief protected or prolonged close contact while both in mask

Our outpatient clinic is LOW risk:

  • Close contact is generally brief and not face to face
  • Both patient and care giver are wearing masks
  • Patient and staff are screened each day

Lenox Hill Mind Care:
Your Preferred Clinical Partner

COVID

Summary

Consistent Screening: Patient and Staff
Persistent Safety Protocols Applied
LOW Risk Clinic Environment

We are honoured to help care for you

  • We remain dedicated to achieving the best outcomes
  • We have taken measures to support everyone’s safety
  • Thanks, in advance, for adhering to our safety protocols

WHERE CONVENIENCE AND COMFORT MEET INNOVATION IN A MODERN CLINIC SETTING

Getting Started is Simple

We welcome all prospective patients to contact us and take the first step on the road to wellness by learning more about TMS and Ketamine Therapy and how they can help you find relief.

  • Check out our FAQ and Resources to learn more about what we do and how TMS or Ketamine Therapy may help you.
  • Call us to set up a consultation at (315) 757-3735 about outpatient therapy for depression or another condition, or fill out the Contact Us Form below. You may also ask your physician, therapist, or psychiatrist to fill out our Provider Referral Form and we will be happy to work with them throughout your treatment process.
  • We will contact you to discuss your symptoms, medical history, and prior therapies, as well as answer any additional questions you may have about our process and treatment options and schedule an in-office consultation.

Send Us A Secure Email

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Services

  • Medication Management
  • TMS Therapy
  • Ketamine Therapy

About Us

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